Shipping policy

Thank you for shopping with Ovaloz. We’re committed to getting your order to you as quickly and safely as possible.

Order Processing

All orders are processed within 2–3 working days (excluding weekends and public holidays) after your order is placed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.

Please note that during high-demand periods, promotions, or holidays, processing times may be slightly delayed.

Shipping Time

After dispatch, orders typically arrive within 6–10 business days, depending on your location and local courier services.

Estimated delivery times are provided as guidelines only and are not guaranteed.

Shipping Rates

We offer free shipping worldwide.  

Tracking Orders

If tracking is available for your order, you will receive tracking details via email once your package has been shipped.

Please allow up to 48 hours for tracking updates to appear.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur due to factors outside our control, including customs processing, weather conditions, or carrier delays.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Ovaloz is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us as soon as possible after placing your order.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and item(s) so we can help resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Ovaloz
Email: ovalozsales@gmail.com